Company: Adhoc
Location: Ballito
Employment Type: Permanent, Full-Time
Published: 2 hours ago
Introduction:
Adhoc is looking for a motivated Sales Consultant to assist walk-in, online, and telephone customers with a positive, friendly, and efficient approach. The role focuses on maximizing sales opportunities while ensuring excellent customer service according to company procedures.
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Key Responsibilities:
- Implement all company standard operating procedures consistently.
- Provide accurate customer service, including quality checks and follow-up calls.
- Address and resolve customer concerns promptly and professionally.
- Generate sales through face-to-face, online, or telephone interactions.
- Keep regular customers updated on product and service changes.
- Contact priority customers daily before 8:30 AM to confirm orders.
- Meet and exceed sales targets assigned by the Branch Manager.
- Communicate new product/service opportunities and customer feedback to supervisors.
- Capture and manage cutting lists accurately; ensure approvals via WhatsApp or email are documented.
- Identify sales opportunities and upsell higher-value products where appropriate.
- Promote slow-moving and dead stock items as guided by management.
- Update quotation trackers and follow through until orders are confirmed and paid.
- Find at least two new customers per month and explore additional business opportunities.
- Maintain showrooms, sales counters, and workspaces to ensure cleanliness and correct labeling.
- Actively promote monthly specials and drive sales.
- Respond to customer queries via email or telephone within two hours.
- Participate in quarterly stock takes.
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Requirements & Qualifications for Sales Consultant Position:
- Grade 12 or equivalent; a sales certificate/diploma is advantageous.
- Minimum 12 months of sales experience.
- Computer literate (Google Apps, MS Office – Excel, Word).
- Bilingual and excellent communication skills.
- Strong product knowledge with the ability to upsell and cross-sell.
- Energetic, confident, and customer-focused.
- Ability to work independently and in a team.
- Own transport and willingness to work flexible hours and occasional overtime.
- Good physical health.
Apply now if you are ready to join a dynamic team as a Sales Consultant and grow your career in sales!